• Make sure that you can make payments on the internet (you have enabled this option in your internet bank)
  • Make sure that you know the authentication method (Smart-ID, SMS, etc.)
  • Your browser is up to date, and you have a disabled pop-up and ad blockers
  • If Customer is using Smart-ID and they are abroad, they have to make sure the WiFi connection is good, or Roaming is enabled
  • If a customer as authentication is using SMS code which they receive from the bank, they have to make sure that the phone has a connection and they can receive confirmation SMS
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